Cookies policy

At the Ayuntamiento de Madrid web we use cookies or other files of similar functionality (hereinafter, "cookies") to provide you with a better service and provide you with a better browsing experience. Ayuntamiento de Madrid is responsible for cookies and the processing of data obtained through them, whether its own or those of third parties, deciding on the purpose, content and use of the processing of the information collected.

The purpose of this policy is to inform you in a clear and detailed way of what a cookie is, what its purpose is, what type of cookies we use and how to configure them or, where appropriate, disable them.

What are cookies?

A cookie is a small text file that is stored in your browser when you visit our website and that saves information about the navigation you make to make the user experience more efficient. Some cookies are essential for the proper functioning of websites, such as technical cookies or user interface customization cookies, although others, such as analysis cookies or behavioural advertising cookies, require us to inform you and obtain consent about their use.

Below, and in order that you can give full informed consent, we detail the information of what it consists of and what is the purpose of each type of cookie:

Technical cookies are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, including the management and operation of the website and enable its functions and services, such as, for example, identify the session, access restricted parts, remember the elements that make up an order, carry out the purchase process of an order, manage payment, ... The website cannot function properly without these cookies and they are therefore considered necessary.

Preference or personalization cookies allow the website to remember information that changes the way the page behaves or its appearance so that the user accesses the service with certain characteristics that may differentiate their experience from others, such as, for example, the language, the number of results to be displayed when the user performs a search or the region in which the user is. If it is the user himself who chooses these characteristics, for example, marking the language flag, it is considered a service expressly requested as long as the cookies obey exclusively the selected purpose of personalization.

Analysis or measurement cookies are those that allow us to understand how visitors interact with web pages and thus perform statistical analysis of the use of the services provided made by users of the web. The information collected is used in the measurement of the activity of the websites or application in order to introduce improvements in the products and services offered by the responsible.

Marketing or behavioural advertising cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows to develop a specific profile to show relevant and attractive ads for the individual user, and therefore, more valuable for third-party advertisers.

What does this website use cookies for and what are they?

The details of the cookies used on this website are as follows:

Cookie Type Duration Purpose Intrusiveness
DgTlTwN2401 Own Session Current web session. Level 1
cc_cookie_accept Own 1 year Identify if the user accepts the use of cookies on this website. Level 2
cc_cookie_decline Own 1 year Identify if the user rejects the use of cookies on this website. Level 2
_ga Third parties 2 years Internal measurement with Google Analytics. It is used to distinguish users. More information Level 3
_gid Third parties 24 hours Internal measurement with Google Analytics. It is used to distinguish users. More information Level 3
_gat Third parties 1 minute Internal measurement with Google Analytics. Used to limit the percentage of requests. If you have implemented Google Analytics using Google Tag Manager, this cookie will be called _dc_gtm_. More information Level 3
AMP_TOKEN Third parties 30 seconds to 1 year Internal measurement with Google Analytics. It includes a token that can be used to retrieve a client ID from the AMP Client ID service. Other possible values indicate disables, requests in progress, or errors encountered when retrieving an ID from the AMP Client ID service. More information Level 3
_gac_<property-id> Third parties 90 days Internal measurement with Google Analytics. Includes campaign information about the user. If you have linked your Google Analytics and AdWords accounts, website conversion tags will read this cookie, unless you disable it. Más información Level 3

For analysis and advertising cookies we need your consent that we can obtain if you click on the "I accept" button in the information message displayed when accessing our website.

If you disable cookies, you can continue to access the website but navigation through it may not be optimal and some of the services offered may not work properly.

If in the future Ayuntamiento de Madrid comes to use types of cookies different from those contemplated in this Cookies Policy to provide new services or it is necessary to adapt it to new legislative requirements, we will notify you.

You can access cookie settings from here.*



How can I disable or delete cookies?

Please note that, if you accept third-party cookies, you must delete them from the browser options or from the system offered by the third party itself. You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer.

Data transfers to third countries

You can find out about transfers to third countries that, where appropriate, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided in the "Third party cookies" section).

Profiling

No type of "profile" will be created based on the information provided nor will automated decisions be made based on profiles.

Data retention period

The data obtained through cookies will be kept for a maximum period of 12 months, after which period we will again obtain your consent.

Rights of data subjects

You can obtain more information about the processing of personal data and how to exercise your rights by consulting our privacy policy.